Return Policy

RETURN POLICY

At Yanshi Jewels, we want you to be happy with your purchase. If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

RETURN ELIGIBILITY

  • The product must be unused and in its original condition.
  • The product should be returned with its original packaging, if applicable.
  • Return requests should be raised within the 2 days time period mentioned in your order information.
  • Products that are damaged after use may not be eligible for return.

DAMAGED OR INCORRECT PRODUCT

If you receive a damaged or incorrect item, please contact our support team with your order details and clear photos of the product.

IMPORTANT

Return eligibility may vary depending on the product. Please check the product/order information before placing a return request.

For any questions regarding returns, please contact Yanshi Jewels support.